CITY OF AUSTIN
"Lorel Hoffman worked for me as a Code Specialist in the
early 1980's. She came to my group from the City of
Houston. I found her to be intelligent, diligent, and
loyal. She left our group to found Austin Permit Service.
Then I had the opportunity in serving her as she
represented her clients. She partnered with Melissa Whaley
Hawthorne and they became the premier Code and Permit
Service in Austin. Shortly after I retired from the City
of Austin, she suggested that I join with Austin Permit
Service as a part time Code Consultant. A great chance for
me and a successful association. Without reservation, I
recommend Austin Permit Service to all needing
representation to any regulatory agency needed."
Deputy Building Official Retired, City of Austin
"I have had the opportunity to work with Austin Permit
Service since its founding in 1984. Under the leadership
of Lorel Hoffman and Melissa Hawthorne, this group of
professionals has repeatedly exceeded our expectations in
building and land planning code interpretation and, as
importantly, in the procurement of approvals on a wide
variety project types in a number of states. Their work is
expedient, their style is low key and their track record
is near perfect. I can confidently recommend them without
any reservations whatsoever."
Jim Susman AIA
"I have been using Austin Permit Service as a trusted
partner in our development process for over 25 years and
will continue to do so in the future. APS has the
knowledge and capabilities to alert us to code or review
issues before they are encountered and ultimately steer
projects through the rigorous City of Austin process and
always in a manner that meets our schedule. Their
relationships with not only the development community but
City staff continues to impress and we look forward to
working with them on upcoming projects."
Castle Hill Partners (f/k/a Castlerock Partners)
(Effective Jan. 1, 2011 Castle Hill is manager for certain Simmons Vedder Partners assets)
"If you need any help navigating the complex processes
within the city, I would strongly recommend including
Austin Permit Service on your team. As an architect, and
owner of an Architecture firm in the Austin area for over
15 years, I have used and recommended Melissa and the team
at Austin Permit Service on every project that I can.
APS has a team spirit and quality that is hard to explain in words. Each one of the team members there knows the city dynamics and processes extremely well. They are also all very concerned about each project, and will work with you to make sure that you are taken care of. There are many projects that I have been a part of that Austin Permit service has worked to eliminate problems, and allow the project to continue forward, saving both time and money.
I have complete confidence in everything that they do, and I know they would be a benefit to any team that they could be a part of. I would highly recommend that you make them part of your team, and I am glad that they are part of mine."
Tony Keller, AIA
Partner, Link Architecture
"Melissa has effectively and efficiently managed the
permitting process on every project I have developed since
the mid-1990's. She is highly regarded by City Staff and
Management, other Consultants as well as the development
community. Melissa is actively involved in various City of
Austin task forces and commissions in an effort to
positively impact the land development process for all
stakeholders. I can't imagine developing a project without
her involvement, she is a vital member of our development